Tuesday, October 28, 2025

Copilot in Customer Service

This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution's transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you're ready for a more expansive tour, contact your trusted guide and Microsoft partner, .

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Cloud Migration Simplified

Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how ERP Consulting, LLC, a Microsoft partner, can help guide your journey every step of the way.

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Monday, October 27, 2025

Total Economic Impact of Dynamics 365 Customer Service

"The Total Economic Impact of Dynamics 365 Customer Service" report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.

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Tuesday, October 21, 2025

The Total Economic Impact Of Microsoft Azure App Innovation

Many organizations are seeking to build and deliver modern, cloud-native intelligent applications, which is why their first call is often to Microsoft. See why in this insightful Forrester analyst report examining the economic impact of Microsoft Azure Application Innovation. Give the Azure experts at ERP Consulting, LLC a call today to get an idea of how far an OpenAI solution will take your enterprise.

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Monday, October 20, 2025

Works agreements and contracts: Nagel-Group uses Azure OpenAI Service to help employees find information

A major EU food logistics company based in Germany with thousands of employees across several nations saw it had a problem distributing its internal store of information and know-how. See this informative customer story about how Nagel-Group developed its unique NagelGPT using Azure OpenAI Service and created a simple-to-use interface to help their workforce find the answers they need 24/7. You don't need a multi-national enterprise to take advantage of Azure OpenAI solutions. Reach out to the Microsoft experts at ERP Consulting, LLC to see what Azure OpenAI can do for you.

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Reimagining the customer experience with the power of AI

In a world driven by relentless technological advancement, adopting an AI-fueled, customer-centric approach is imperative for staying competitive in today's market. Check out this latest blog article from Microsoft for insights into how generative AI and Copilot are enabling companies to optimize operational efficiency, build long-term loyalty while increasing value at every touchpoint. Ready to accelerate and elevate your customer service operations across the board? Let help you launch into the AI-era with Copilot.

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Tuesday, October 14, 2025

Trace3 expands the realm of clients' possibilities with Windows 11 Pro and Microsoft Copilot

When a company markets itself as an expert in technology consulting, you know it must use a reliable and cutting-edge operating system for its own infrastructure. Read this useful customer story about how Trace3 adopted Windows 11 Pro in order to sync their devices with Microsoft Copilot and deliver the knowledge and ideas their clients are looking for. Want to see how Windows 11 Pro would do in your system? Contact ERP Consulting, LLC to set up a helpful demo.

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Monday, October 13, 2025

Securing Your Migration

Securing your IT landscape is essential to enabling responsible AI. At many organizations, that means migrating SQL and Windows Server workloads to Microsoft Azure. The eBook, "Securing Your Migration," highlights the three main benefits of migrating SQL and Windows Server workloads to Azure. Download your complimentary copy of the eBook for highlights including cost savings, improved security response times, and enhanced IT efficiency. Contact ERP Consulting, LLC for expert guidance at every step of your migration journey.

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Build your own copilot with Azure AI Studio

As we witness the generative AI revolution, organizations are working to take advantage of this new technology and get to market with apps and solutions that do the job quickly, responsibly and securely. Watch this informative video outlining the advantages of building your own copilots using Azure AI Studio.

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Tuesday, October 7, 2025

More time for research: ZEISS supports businesses and researchers with ZEISS arivis Cloud based on Microsoft Azure

When one of the world's leading optical solutions companies needed to streamline digital analysis of microscopy images, they turned to a solution built on Microsoft Azure. Read this illuminating customer story showing why ZEISS chose Azure as the platform to build its ZEISS arivis Cloud upon, and how it's being used in critical applications such as bioscience. See how Microsoft Azure can lift your organization to new heights by reaching out to the experts at ERP Consulting, LLC.

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Service Sophistication Model: Assess - Transform - Lead

This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy. Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.

View: Service Sophistication Model: Assess - Transform - Lead

Monday, October 6, 2025

Cloud Migration Simplified

Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact ERP Consulting, LLC to learn more.

View: Cloud Migration Simplified

Announcing Phi-3 fine-tuning, new generative AI models, and other Azure AI updates to empower organizations to customize and scale AI applications

Developers are interested in creating customized AI solutions as quickly as possible, which is why it's important to read this informative blog post. In it, Microsoft announces it has made several updates to its notable Phi-3 family of small language models that allow developers to easily generate solutions with greater choice and flexibility while leveraging the Azure AI toolchain. If you're ready to get your solution started, reach out to the Microsoft experts at ERP Consulting, LLC for more information and a free demo.

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Easy to maintain, quick to scale: ZEISS migrates SAP applications to the Microsoft Cloud

SAP applications such as Treasury and Risk Management, SAP ERP, SAP BW, and SAP HCM, are the very core of a company. For its SAP applications, ZEISS had opted for an on-premises setup—an outdated and less flexible solution that was difficult to operate and modernize. This led to lengthy and slow processes in IT, and the automation of recurring processes seemed virtually impossible. Then, in 2017, the company made a decision: it would migrate business-critical SAP applications to the Microsoft Cloud with the help of Azure. ZEISS now benefits from unlimited scalability, flexibility, automation, and high speed in application development and use.

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