Microsoft is a leader in the 2023 IDC MarketScape for AI Governance Platforms

There are many AI governance platforms in the marketplace, but only one has been recognized as a Leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. See why Microsoft was granted this honor in this blog post showing why organizations choose it to scale their AI innovations with confidence.

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Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog

Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.

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Introducing modern data governance for the era of AI

Today, we are excited to announce a reimagined data governance experience within Microsoft Purview, available in preview April 8, 2024. Learn more.

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Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools

With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.

How to Safeguard your generative AI applications in Azure AI

With Azure AI, you have a convenient one-stop-shop for building generative AI applications and putting responsible AI into practice. Watch this useful video to learn the basics of building, evaluating and monitoring a safety system that meets your organization's unique requirements and leads you to AI success.