Tuesday, December 9, 2025
Cloud Migration Simplified
Cloud migration can be complex and a well-defined roadmap makes all the difference. The eBook, "Cloud Migration Simplified," provides IT leaders with steps to strategize, plan, and prepare their environment for a successful Azure transition. Download it now to learn how to mitigate risks and achieve your cloud goals efficiently. Reach out to ERP Consulting, LLC for an Azure cloud migration strategy consultation.
Edgewell moves to SAP on Azure, strengthening BCDR and innovation on the Microsoft Cloud | Microsoft Customer Stories
Does your business have a continuity plan? This customer story details how Edgewell Personal Care, a global consumer goods company, migrated SAP workloads to Azure, ensuring high availability, scalability, and disaster recovery. Read the story to learn how Edgewell improved IT resilience and reduced risk by leveraging the power of Microsoft Azure. Ready to plan ahead? Contact ERP Consulting, LLC to speak with an Azure expert.
Monday, December 8, 2025
Working Smarter with AI: Empowering your nonprofit team with improved productivity
Time and resources are precious to your nonprofit. The eBook, "Working Smarter with AI", shows how Microsoft 365 Copilot enables teams to reduce digital overload, automate repetitive tasks, and improve decision-making. Download the eBook for more insights, and contact for tailored guidance on implementing AI tools.
View: Working Smarter with AI: Empowering your nonprofit team with improved productivity
Microsoft 365 Copilot For Microsoft 365 | Nonprofits
Your nonprofit constantly faces the challenge of making a meaningful impact while managing the demands of time-consuming tasks. Check out this demo video demonstrating how AI tools empower organizations to save time, reduce effort, and reconnect with its mission. Contact to discuss how AI can empower your team to focus on what matters most.
Tuesday, December 2, 2025
Sizes for Virtual Machines in Azure
Microsoft Azure provides a wide range of sizes and types of virtual machines to address your organization's needs. These specialized virtual machines are available with single, multiple, or fractional GPUs. These sizes are designed for compute-intensive, graphics-intensive, and visualization workloads. This interactive table provides you with a quick and easy description of each type. Explore what Microsoft Azure has to offer! Contact us for a personalized demo.
The Total Economic Impact of Microsoft Azure VMware Solution
Forrester's report, "The Total Economic Impact of Microsoft Azure VMware Solution,"showcases the quantifiable benefits of migrating with Azure VMware. Download your complimentary copy to explore results including cost savings, improved performance, and reduced maintenance efforts.See how this solution can provide substantial ROI while minimizing business disruptions. Contact ERP Consulting, LLC for a personalized consultation.
View: The Total Economic Impact of Microsoft Azure VMware Solution
Monday, December 1, 2025
Tech for Social Impact Business Central Demo
Budget transparency and operational efficiency are crucial for your nonprofit to maximize its funding. This interactive demo shows how Microsoft Dynamics 365 Business Central transforms financial management. Try the demo today to experience its potential and contact ERP Consulting, LLC for tailored advice on adopting it at your organization.
Nonprofit leader's guide to moving to the cloud with confidence
Your nonprofit is under increasing pressure to do more with less while improving visibility and accountability. The eBook, "Nonprofit Leader's Guide to Moving to the Cloud with Confidence," demonstrates how cloud-based solutions like Microsoft Dynamics 365 Business Central empower organizations to streamline operations and improve collaboration. Download the eBook to kickstart your cloud journey and contact for guidance tailored to your nonprofit's goals.
View: Nonprofit leader's guide to moving to the cloud with confidence
NBA players are improving performance with AI on Azure AI infrastructure
Imagine the amount of data generated from 30 NBA teams, more than 500 NBA players with each team playing 82 games per season! If you want to analyze that massive amount of data, not just the shots and rebounds made, but players' body movements in real time like speed, dunk height, number of passes, dribbles, and injury risk, you need incredible computing power and storage capability. To handle this enormous increase in data, obtained in sub-second latency, the NBA turned to Microsoft Azure for storing and processing. The NBA and Microsoft Azure are a winning combination! Read this testimonial! Contact ERP Consulting, LLC, a Microsoft partner, for help writing your company's Azure success story.
Tuesday, November 25, 2025
Dynamics 365 Customer Insights Power App Pocket Demo (Nonprofit)
The demo video provides an in-depth look at how Dynamics 365 Customer Insights helps nonprofits streamline donor engagement. By unifying data and delivering actionable insights, the platform enables organizations to personalize outreach and boost retention. Watch the video to see how these tools can re-invent your operations and contact ERP Consulting, LLC to learn more.
Securing Your Migration
Securing your IT landscape is essential to enabling responsible AI. At many organizations, that means migrating SQL and Windows Server workloads to Microsoft Azure. The eBook, "Securing Your Migration," highlights the three main benefits of migrating SQL and Windows Server workloads to Azure. Download your complimentary copy of the eBook for highlights including cost savings, improved security response times, and enhanced IT efficiency. Contact ERP Consulting, LLC for expert guidance at every step of your migration journey.
Monday, November 24, 2025
Cloud Migration Simplified
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how ERP Consulting, LLC, a Microsoft partner, can help guide your journey every step of the way.
Migrate and Secure Windows Server and SQL Server to the cloud
Migrating your SQL and Windows Server workloads to Azure can revolutionize your operations. Learn how migrating can reduce infrastructure costs, improve security, and increase IT efficiency. Watch this video to understand the benefits and take the first step toward a more secure, cloud-powered future. Contact ERP Consulting, LLC to start your migration journey today.
UNICEF Netherlands turns donors into lifetime supporters with Dynamics 365 | Microsoft Customer Stories
The UNICEF Netherlands story illustrates how Dynamics 365 Customer Insights helps the nonprofit create deeper connections with its supporters. By using data-driven insights, the organization transformed its approach to donor engagement, boosting retention and long-term impact. Read its success story for ideas on how Dynamics 365 can work for your nonprofit. Contact ERP Consulting, LLC to discuss tailored solutions for your needs.
Tuesday, November 18, 2025
How migrate to innovate: Be AI-ready
Preparing for AI is about more than just adopting technology — it's about creating a secure, scalable cloud environment. This eBook offers practical insights into how Azure enables businesses to address critical migration challenges while becoming AI-ready. Download the eBook to uncover cloud migration and AI strategies. Connect with ERP Consulting, LLC for tailored Microsoft Azure support.
Cloud Migration Simplified
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact ERP Consulting, LLC to learn more.
Monday, November 17, 2025
Delivering personalized experiences in times of change
This eBook shows how nonprofits can embrace digital and data-driven tools to improve donor engagement. The eBook outlines strategies to build trust, retain donors, and improve program impact. Download it now to get valuable insights from successful nonprofis. Contact ERP Consulting, LLC for guidance on applying these strategies.
View: Delivering personalized experiences in times of change
Easy to maintain, quick to scale: ZEISS migrates SAP applications to the Microsoft Cloud
SAP applications, such as Treasury and Risk Management, SAP ERP, SAP BW, or SAP HCM, are the very core of a company. For its SAP applications, ZEISS had opted for an on-premises setup—an outdated and less flexible solution that was difficult to operate and modernize. This led to lengthy and slow processes in IT, and the automation of recurring processes seemed virtually impossible. Then, in 2017, the company made a decision: it would migrate business-critical SAP applications to the Microsoft Cloud with the help of Azure. ZEISS now benefits from unlimited scalability, flexibility, automation, and high speed in application development and use.
Migrate to Innovate: Be AI-ready, Be Secure
Learn how Azure meets you where you are by accelerating innovation with AI while addressing pressing day priorities such as managing rising costs and controlling IT sprawl.
Learn more: https://stuf.in/bhi3n0Array
#microsoft #microsoftazure
Nonprofit Anthony Nolan speeds life-saving stem cell donor matches through the cloud | Microsoft Customer Stories
The Anthony Nolan customer story showcases how Microsoft Dynamics 365 enables the nonprofit to use cutting-edge cloud technology to quickly and efficiently match stem cell donors with patients in need. Learn how to achieve similar transformative outcomes by reading its story. Contact ERP Consulting, LLC to discuss solutions for your nonprofit's unique challenges.
Tuesday, November 11, 2025
Case Studies in Cloud Migration: How five businesses used the cloud to adapt and innovate
Migration is more than moving workloads; it's about transforming operations for scalability, security, and innovation. This eBook shares five compelling case studies of businesses that achieved remarkable outcomes with Microsoft Azure. Gain insights on strategies and takeaways to guide your migration. Download your complimentary copy now and connect with ERP Consulting, LLC to discuss your migration goals.
View: Case Studies in Cloud Migration: How five businesses used the cloud to adapt and innovate
The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service
Read this latest (March 2024) Microsoft-commissioned Forrester TEI report based on the responses of five interviewees that were combined into a single composite organization that generates revenue of $1 billion per year and has 500 full-time support agents. In it you will discover the cost savings and business benefits enabled by Dynamics 365 Customer Service, most notably a 315 ROI, 40% increase in agent productivity, 20% faster first call response time and $1.13 million in new profitability. Dynamics 365 Customer Service can help your service organization unlock trusted knowledge to accelerate on-boarding and case resolution, improve efficiency, and automate tasks for agents in their flow of work. Reach out to to put the power of MS Dynamics 365 Customer Service to work in your organization.
View: The Total Economic Impact ™ of Microsoft Dynamics 365 Customer Service
Cloud Migration Simplified
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Download your free copy of this eBook and contact us to discuss how ERP Consulting, LLC can help create a customer cloud migration strategy.
Monday, November 10, 2025
Transforming drug discovery: Novo Nordisk uses the power of AI and Azure with Microsoft Research
Developing high-quality medicine is a resource-intense endeavor that requires collaboration across Novo Nordisk. Novo Nordisk aimed to scale a pipeline of drug discovery, development, and data science capabilities with AI and machine learning. In partnership with Microsoft Research, the teams built a Novo Nordisk AI platform on Azure AI and data stacks. Novo Nordisk amplified its culture of innovation by leveraging Microsoft Azure platform's AI capabilities across many use cases. The teams recently published initial results with predictive AI models for advanced risk detection in cardiovascular diseases, including an algorithm that can predict patients' cardiovascular risk better than the best clinical standards. Read this case study for lessons learned.
Tuesday, November 4, 2025
Sizes for Virtual Machines in Azure
Microsoft Azure provides a wide range of sizes and types of virtual machines to address your organization's needs. These specialized virtual machines are available with single, multiple, or fractional GPUs. These sizes are designed for compute-intensive, graphics-intensive, and visualization workloads. This interactive table provides you with a quick and easy description of each type. Explore what Microsoft Azure has to offer! Contact us for a personalized demo.
Securing Your Migration
As businesses adopt AI and cloud-native technologies, security becomes a critical foundation for innovation. This eBook discusses how to implement comprehensive security measures during cloud migrations, ensuring scalability and risk reduction. Learn how strategies like Zero Trust and tool consolidation enable secure, innovative growth. Download the eBook now to position your organization for success and contact ERP Consulting, LLC for a free consultation.
Monday, November 3, 2025
NBA players are improving performance with AI on Azure AI infrastructure
Imagine the amount of data generated from 30 NBA teams, more than 500 NBA players with each team playing 82 games per season! If you want to analyze that massive amount of data, not just the shots and rebounds made, but players' body movements in real time like speed, dunk height, number of passes, dribbles injury risk, you need incredible computing power and storage capability. To handle this enormous increase in data, obtained in sub-second latency, the NBA turned to Microsoft Azure for storing and processing. The NBA and Microsoft Azure are a winning combination! Read this testimonial! Contact ERP Consulting, LLC, a Microsoft partner, for help writing your company's Azure success story.
Microsoft Guided Tours
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
CTT-Correios de Portugal migrates to Azure to be AI-ready and more secure
Moving to the cloud can spark innovation but can also introduce security challenges. This customer story highlights how CTT-Correios de Portugal addressed these concerns by migrating to Azure. Read its story to learn how the travel and transportation leader built an AI-ready, secure platform to drive growth and stay ahead of the competition. Contact ERP Consulting, LLC to explore how Azure's solutions can transform your business.
Tuesday, October 28, 2025
Copilot in Customer Service
This tour of Microsoft Dynamics 365 Customer Service walks you through the service experience of a true-to-life customer who benefits from the solution's transformative, AI-fueled capabilities. Take the tour to see for yourself how Dynamics 365 Customer Service enables your service teams to respond more effectively and effortlessly and personalize experiences. Learn about optimizing workflows, increasing resolution rates and using predictive insights to proactively address customer needs. When you're ready for a more expansive tour, contact your trusted guide and Microsoft partner, .
Cloud Migration Simplified
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how ERP Consulting, LLC, a Microsoft partner, can help guide your journey every step of the way.
Monday, October 27, 2025
Total Economic Impact of Dynamics 365 Customer Service
"The Total Economic Impact of Dynamics 365 Customer Service" report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.
View: Total Economic Impact of Dynamics 365 Customer Service
Tuesday, October 21, 2025
The Total Economic Impact Of Microsoft Azure App Innovation
Many organizations are seeking to build and deliver modern, cloud-native intelligent applications, which is why their first call is often to Microsoft. See why in this insightful Forrester analyst report examining the economic impact of Microsoft Azure Application Innovation.
Give the Azure experts at ERP Consulting, LLC a call today to get an idea of how far an OpenAI solution will take your enterprise.
View: The Total Economic Impact Of Microsoft Azure App Innovation
Monday, October 20, 2025
Works agreements and contracts: Nagel-Group uses Azure OpenAI Service to help employees find information
A major EU food logistics company based in Germany with thousands of employees across several nations saw it had a problem distributing its internal store of information and know-how. See this informative customer story about how Nagel-Group developed its unique NagelGPT using Azure OpenAI Service and created a simple-to-use interface to help their workforce find the answers they need 24/7.
You don't need a multi-national enterprise to take advantage of Azure OpenAI solutions. Reach out to the Microsoft experts at ERP Consulting, LLC to see what Azure OpenAI can do for you.
Reimagining the customer experience with the power of AI
In a world driven by relentless technological advancement, adopting an AI-fueled, customer-centric approach is imperative for staying competitive in today's market. Check out this latest blog article from Microsoft for insights into how generative AI and Copilot are enabling companies to optimize operational efficiency, build long-term loyalty while increasing value at every touchpoint. Ready to accelerate and elevate your customer service operations across the board? Let help you launch into the AI-era with Copilot.
Tuesday, October 14, 2025
Trace3 expands the realm of clients' possibilities with Windows 11 Pro and Microsoft Copilot
When a company markets itself as an expert in technology consulting, you know it must use a reliable and cutting-edge operating system for its own infrastructure. Read this useful customer story about how Trace3 adopted Windows 11 Pro in order to sync their devices with Microsoft Copilot and deliver the knowledge and ideas their clients are looking for.
Want to see how Windows 11 Pro would do in your system? Contact ERP Consulting, LLC to set up a helpful demo.
Monday, October 13, 2025
Securing Your Migration
Securing your IT landscape is essential to enabling responsible AI. At many organizations, that means migrating SQL and Windows Server workloads to Microsoft Azure. The eBook, "Securing Your Migration," highlights the three main benefits of migrating SQL and Windows Server workloads to Azure. Download your complimentary copy of the eBook for highlights including cost savings, improved security response times, and enhanced IT efficiency. Contact ERP Consulting, LLC for expert guidance at every step of your migration journey.
Build your own copilot with Azure AI Studio
As we witness the generative AI revolution, organizations are working to take advantage of this new technology and get to market with apps and solutions that do the job quickly, responsibly and securely. Watch this informative video outlining the advantages of building your own copilots using Azure AI Studio.
Tuesday, October 7, 2025
More time for research: ZEISS supports businesses and researchers with ZEISS arivis Cloud based on Microsoft Azure
When one of the world's leading optical solutions companies needed to streamline digital analysis of microscopy images, they turned to a solution built on Microsoft Azure. Read this illuminating customer story showing why ZEISS chose Azure as the platform to build its ZEISS arivis Cloud upon, and how it's being used in critical applications such as bioscience.
See how Microsoft Azure can lift your organization to new heights by reaching out to the experts at ERP Consulting, LLC.
Service Sophistication Model: Assess - Transform - Lead
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy.
Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.
View: Service Sophistication Model: Assess - Transform - Lead
Monday, October 6, 2025
Cloud Migration Simplified
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact ERP Consulting, LLC to learn more.
Announcing Phi-3 fine-tuning, new generative AI models, and other Azure AI updates to empower organizations to customize and scale AI applications
Developers are interested in creating customized AI solutions as quickly as possible, which is why it's important to read this informative blog post. In it, Microsoft announces it has made several updates to its notable Phi-3 family of small language models that allow developers to easily generate solutions with greater choice and flexibility while leveraging the Azure AI toolchain.
If you're ready to get your solution started, reach out to the Microsoft experts at ERP Consulting, LLC for more information and a free demo.
Easy to maintain, quick to scale: ZEISS migrates SAP applications to the Microsoft Cloud
SAP applications such as Treasury and Risk Management, SAP ERP, SAP BW, and SAP HCM, are the very core of a company. For its SAP applications, ZEISS had opted for an on-premises setup—an outdated and less flexible solution that was difficult to operate and modernize. This led to lengthy and slow processes in IT, and the automation of recurring processes seemed virtually impossible. Then, in 2017, the company made a decision: it would migrate business-critical SAP applications to the Microsoft Cloud with the help of Azure. ZEISS now benefits from unlimited scalability, flexibility, automation, and high speed in application development and use.
Tuesday, September 30, 2025
Build and Modernize Intelligent Apps
App developers always start with a question: What business challenge will this new solution address? From there they look at the project's scope and necessary resources. And for intelligent apps, they look at what data they need to train a machine-learning model that powers the app. See how this process works in this insightful eBook showing the value of infusing intelligent apps with AI capabilities and the results that can drive your organization forward.
After reading, reach out to ERP Consulting, LLC today to set up a no-obligation demo to see what intelligent applications would do for your business.
Monday, September 29, 2025
10 ways generative AI and Azure OpenAI Service are transforming businesses
Enterprises and organizations are just beginning to explore how generative AI solutions can change their operations. Read this blog to see how Azure OpenAI Service streamlines processes, enhances customer experiences, drives innovation and helps leadership make data-driven decisions.
And when you're ready to see what a generative AI solution can do for you, reach out to your Microsoft Azure specialists at ERP Consulting, LLC for a quick consultation.
Tuesday, September 23, 2025
Build and Modernize Intelligent Apps
Experts agree that cloud migration is an essential element of a digital transformation since it allows teams to take advantage of cloud-native tools and capabilities to modernize and develop intelligent apps. See how to start on the app building and modernization journey in this essential eBook providing an overview of the components, solutions and practices that can drive your transformation.
After reading, reach out to ERP Consulting, LLC today to set up a no-obligation demo to see what intelligent applications would do for your business.
Monday, September 22, 2025
How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
In this customer story, discover how Dynamics 365 Customer Service with Copilot transforms customer service reps into super agents. Read the story to learn how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
Monday, September 15, 2025
Cloud Migration Simplified
Migrating to the cloud isn't a one-size-fits-all project. That's why Microsoft created this step-by-step guide "Cloud migration simplified" to help leaders with cloud solutions that are right for their organization's needs. Businesses that migrate to Azure experience 80% cost savings and five times faster performance for workloads like SQL Server. Ready to start your cloud migration journey? Read this eBook and contact us to learn how ERP Consulting, LLC, a Microsoft partner, can help guide your journey every step of the way.
Migrate to Innovate: Be AI-ready, Be Secure
The competitive edge is with generative AI, in fact by 2025 generativeAI will be a workforce partner for 90% of companies globally. Implementing AI means stepping up to the cloud. Are you wondering how to balance moving to the cloud with other priorities. Microsoft Azure knows migrating to the cloud isn't a one-size-fits all project so they are ready to help you on your journey with guidance, tools, and expert support! Watch this video to learn more.
Monday, September 8, 2025
Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%
When leadership at Del Monte Foods Inc. saw that their existing cloud infrastructure was leading to higher maintenance costs, limited scalability and performance bottlenecks, the company turned to Microsoft Azure as a solution. Read this revealing customer story highlighting how Del Monte reduced infrastructure costs and increased system uptime with the help of Azure and the Microsoft Defender security stack.
Monday, September 1, 2025
Commercial Bank of Dubai: innovating a future proof banking platform with Microsoft Azure
A rising financial services company in the Middle East quadrupled its client base in four years and needed to upgrade its banking platform. Read about how the Commercial Bank of Dubai relied on Microsoft Azure to upgrade its application infrastructure, improve transaction security and speed and became so customer friendly that a user could open an account in just two minutes using its award-winning mobile banking platform. If you'd like to see what Microsoft Azure can do for your organization, contact ERP Consulting, LLC today for a complimentary demo.
Canopius enables data & AI innovation by building a strong foundation with Azure
What happens when a worldwide leader in insurance finds that its technology infrastructure is slowing down and preventing future innovation? Find out in this perceptive customer story about how Canopius migrated from dual data centers to the more agile, cost-effective environment of Microsoft Azure.
Monday, August 25, 2025
CARIAD creates a service platform for Volkswagen Group vehicles with Azure and AKS
Today's autos are increasingly reliant on software to meet consumer needs for connectivity, automation and personalization. Take a look at this customer story to see how CARIAD, a subsidiary of the Volkswagen Group, collaborated with Microsoft using Azure and Azure Kubernetes Service to power and accelerate the development and service of vehicle software for Volkswagen's brands.
Total Economic Impact of Dynamics 365 Customer Service
"The Total Economic Impact of Dynamics 365 Customer Service" report from Forrester Consulting examines the potential return on investment of Microsoft Dynamics 365 Customer Service. This infographic summarizes the findings from that study. View the infographic. Contact to start reaping the benefits of an investment in Dynamics 365 Customer Service.
View: Total Economic Impact of Dynamics 365 Customer Service
The Microsoft Intelligent Data Platform — Unleash your data and accelerate your transformation
There's a strong need for a cloud solution capable of solving data fragmentation problems of the past and present. Find out why the Microsoft Intelligent Data Platform is the best answer in this informative blog pointing out how it can easily manage spikes in data, new workloads and the challenges of emerging technologies.
Monday, August 18, 2025
The Total Economic Impact of Microsoft Azure AI
What's the financial impact of using a comprehensive AI solution? If you've wondered about this, read this Forrester analyst report in which six decision makers at five customer organizations were interviewed regarding their experience with Microsoft Azure AI and how it benefited the bottom line.
Nagel-Group uses Azure OpenAI Service to help employees find information
A successful multinational company needs to ensure its workforce can quickly access the information and know-how that will serve their clients' needs. Find out how Nagel-Group managed this issue using an innovative solution based on Azure OpenAI Service to save time and assist their teams with useful, high-quality answers.
Microsoft Guided Tours
Watch this interactive tour of MS Dynamics 365 Contact Center for a step-by step look at how Dynamics 365 enabled a modern outdoor apparel company to deliver frictionless experiences across channels, reduce call volume and hold times with intelligent chatbots and voicebots, and empower agents to deliver great service where a human touch is required. With a single view of truth across data and support channels, your contact center leaders will gain powerful insights that help drive efficiency at scale and reduce unnecessary costs. Reach out to to begin reimagining your customer service operations.
Paytronix migrates 250 million unique customer profiles to Microsoft Azure within two hours
A major provider of customized digital experiences for restaurant and convenience store guests was exploring the expansion of its services into global markets when it realized it needed a scalable platform that would grow with them. Read this illuminating customer story showing how Paytronix migrated to Microsoft Azure and has seen their platform become faster, more secure and cost efficient.
Monday, August 11, 2025
Microsoft is a leader in the 2023 IDC MarketScape for AI Governance Platforms
There are many AI governance platforms in the marketplace, but only one has been recognized as a Leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. See why Microsoft was granted this honor in this blog post showing why organizations choose it to scale their AI innovations with confidence.
Reimagining the customer experience with the power of AI
In a world driven by relentless technological advancement, adopting an AI-fueled, customer-centric approach is imperative for staying competitive in today's market. Check out this latest blog article from Microsoft for insights into how generative AI and Copilot are enabling companies to optimize operational efficiency, build long-term loyalty while increasing value at every touchpoint. Ready to accelerate and elevate your customer service operations across the board? Let help you launch into the AI-era with Copilot.
Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools
With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.
Tuesday, August 5, 2025
Microsoft is a leader in the 2023 IDC MarketScape for AI Governance Platforms
There are many AI governance platforms in the marketplace, but only one has been recognized as a Leader in the inaugural IDC MarketScape Worldwide AI Governance Platforms 2023 Vendor Assessment. See why Microsoft was granted this honor in this blog post showing why organizations choose it to scale their AI innovations with confidence.
Announcing Dynamics 365 Contact Center - a Copilot-first cloud contact center to transform service experiences - The Official Microsoft Blog
Microsoft Dynamics 365 Contact Center is a Copilot-first contact center solution that delivers generative AI to every customer engagement channel. This standalone Contact Center as a Service (CCaaS) solution enables customers to maximize their current investments by connecting to preferred customer relationship management systems (CRMs) or custom apps. Read this blog article to discover how Generative AI is driving efficiency and reducing costs by transforming customer service and revolutionizing the way contact centers operate — from delivering rich experiences across digital and voice channels that enable customers to resolve their own needs to equipping agents with relevant context within workflow, and ultimately unifying operations. Contact to begin modernizing your customer service operations with Generative AI and Copilot.
Monday, August 4, 2025
Introducing modern data governance for the era of AI
Today, we are excited to announce a reimagined data governance experience within Microsoft Purview, available in preview April 8, 2024. Learn more.
Develop AI applications safely & innovate with confidence using Microsoft Azure Responsible AI tools
With the right solution, your organization can scale AI with confidence and turn responsible AI into a competitive advantage. Watch this instructive video outlining how Microsoft Azure AI tools are built with six responsible AI principles designed to help you safely build the next generation of applications for responsible AI.
How to Safeguard your generative AI applications in Azure AI
With Azure AI, you have a convenient one-stop-shop for building generative AI applications and putting responsible AI into practice. Watch this useful video to learn the basics of building, evaluating and monitoring a safety system that meets your organization's unique requirements and leads you to AI success.
Tuesday, July 29, 2025
Introducing modern data governance for the era of AI
We are excited to announce a reimagined data governance experience within Microsoft Purview, available in preview April 8, 2024. Learn more.
Service Sophistication Model: Assess - Transform - Lead
This eBook contains valuable insights on utilizing Dynamics 365 to streamline customer support and drive satisfaction. Read it to learn how integrated AI ensures faster resolution times, personalized service, and predictive care. You will also discover how with Dynamics 365 you can anticipate customer needs and engage with them on their preferred channels, creating a seamless experience across all touchpoints. In short, leveraging the real-time insights in this eBook will lead to better decision-making, improved SLA fulfilment, and a more agile customer service strategy.
Microsoft Partner can help you implement these game-changing solutions. Reach out today. And let's get started transforming your customer service operations.
View: Service Sophistication Model: Assess - Transform - Lead
Analytics Lessons Learned: How five companies increased data value with unified analytics solutions
Even when well along on the journey to digital transformation, many organizations are still unable to extract timely and accurate insights from their data. How do they get back on the right track? Read this eBook about how unified cloud analytics help IT teams uncover new insights and explore data in a scalable, secure and timely manner.
Monday, July 28, 2025
How to Safeguard your generative AI applications in Azure AI
With Azure AI, you have a convenient one-stop-shop for building generative AI applications and putting responsible AI into practice. Watch this useful video to learn the basics of building, evaluating and monitoring a safety system that meets your organization's unique requirements and leads you to AI success.
KPMG transforms customer service, unlocks real-time insights using Microsoft Dynamics 365 Customer Service
If you're looking to transform your customer service operations, the KPMG case study with Microsoft Dynamics 365 is a must-read. This customer story details how KPMG was able to enhance its customer service delivery by leveraging real-time insights and streamlining its operational processes. With Dynamics 365, KPMG not only improved their response times but also achieved a more comprehensive view of customer engagements. Read the full story to see how this transformative approach can be applied within your organization. can help you leverage Dynamics 365 to empower your workforce and satisfy customer needs more effectively. Contact us.
Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%
When leadership at Del Monte Foods Inc. saw that their existing cloud infrastructure was leading to higher maintenance costs, limited scalability and performance bottlenecks, the company turned to Microsoft Azure as a solution. Read this revealing customer story highlighting how Del Monte reduced infrastructure costs and increased system uptime with the help of Azure and the Microsoft Defender security stack.
Tuesday, July 22, 2025
Belfius uses Microsoft Azure Machine Learning to help detect fraud and money laundering
When Belfius, a prominent Belgian bank, started using AI and Machine Learning in operations, they struggled to synergize results for monitoring potential illegal activity. What did they do? Read this insightful customer story showing how by using Azure Machine Learning, Azure Synapse Analytics and Azure Databricks Belfius improved development time, increased efficiency and gained reliability.
Copilot in Customer Service
The tour illustrates practical applications of AI, enabling agents to respond more effectively and personalize experiences. Learn about optimizing workflows, increasing resolution rates, and using predictive insights to proactively address customer needs.
can guide your integration of these advanced solutions, ensuring your business harnesses the full potential of Dynamics 365 to enhance satisfaction and loyalty. Start reenvisioning your customer service strategy with Microsoft's latest tools.
Analytics Lessons Learned: How five companies increased data value with unified analytics solutions
Even when well along on the journey to digital transformation, many organizations are still unable to extract timely and accurate insights from their data. How do they get back on the right track? Read this eBook about how unified cloud analytics help IT teams uncover new insights and explore data in a scalable, secure and timely manner.
Monday, July 21, 2025
Del Monte Foods improves system uptime by 99.99%, saves 57% on infrastructure, and reduces security risk by 50%
When leadership at Del Monte Foods Inc. saw that their existing cloud infrastructure was leading to higher maintenance costs, limited scalability and performance bottlenecks, the company turned to Microsoft Azure as a solution. Read this revealing customer story highlighting how Del Monte reduced infrastructure costs and increased system uptime with the help of Azure and the Microsoft Defender security stack.
How AI Can Empower Customer Service Agents
Read Microsoft's latest blog post: 'How AI Can Empower Customer Service Agents.' to discover how smart chatbots, AI-powered task assistance, and real-time recommendations enable your teams to stay ahead of complex tech challenges to focus on providing top-notch, friendly customer service even under pressure.
Reach out to when you are ready to drive modernization and transform your service processes with these Microsoft Generative AI solutions.
Tuesday, July 15, 2025
Belfius uses Microsoft Azure Machine Learning to help detect fraud and money laundering
When Belfius, a prominent Belgian bank, started using AI and Machine Learning in operations, they struggled to synergize results for monitoring potential illegal activity. What did they do? Read this insightful customer story showing how by using Azure Machine Learning, Azure Synapse Analytics and Azure Databricks Belfius improved development time, increased efficiency and gained reliability.
Generative AI in Microsoft's Customer Service and Support: Learnings from Microsoft's successful deployment of Copilot to Customer Service and Support (CSS)
In this whitepaper, you will get an in-depth look at the transformative effects of using Copilot in Dynamics 365 Customer Service. Read the paper for details on how Microsoft's deployment across one of the world's largest customer support organizations revealed practical best practices and results that include 9% faster First Response rate, 12-16% decrease in Average Handle Time and more case resolutions without peer assistance. Download your complimentary copy of the whitepaper, "GenAI at Microsoft" to be inspired by the potential of Copilot to enhance productivity and significantly improve your customer experience. Contact for guidance on implementing Copilot in your service operations.
Microsoft named a Leader in 2023 Gartner Magic Quadrant for Strategic Cloud Platform Services
In today's rapidly changing tech environment, being recognized by an organization as prestigious as Gartner® calls for a celebration. Read this inspiring blog about how Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. The report showed that Microsoft had gone furthest in Completeness of Vision.
Monday, July 14, 2025
What is machine learning?
Processing mathematical models of data to help a computer learn without direct instruction is how machine learning (ML) is defined. However, as you probably know already, there's so much more to ML. See this instructive website by Microsoft Azure explaining how ML works to solve problems, how it's used in modern industry and how ML learning algorithms are developed.
How Microsoft customer service and support agents become super agents with Copilot in Dynamics 365 Customer Service
In this week's customer story you will discover how Dynamics 365 Customer Service with Copilot integration transforms customer service reps into 'super agents'. You will learn the details of how Copilot's advanced AI capabilities empower agents to excel by streamlining processes, enhancing efficiency and ensuring superior support delivery. Ready to transition from mundane tasks to complex problem-solving and elevate customer service? Contact us to discuss how can get you started.
Canopius enables data & AI innovation by building a strong foundation with Azure
What happens when a worldwide leader in insurance finds that its technology infrastructure is slowing down and preventing future innovation? Find out in this perceptive customer story about how Canopius migrated from dual data centers to the more agile, cost-effective environment of Microsoft Azure.
Tuesday, July 8, 2025
What is Microsoft Copilot for Azure
Gain new insights, discover more benefits of the cloud, and orchestrate across both cloud and edge with the new Microsoft Copilot for Azure. Read this informational blog outlining what this innovative solution can do for your organization and it includes a link to give you a free preview.
Microsoft named a Leader in 2023 Gartner Magic Quadrant for Strategic Cloud Platform Services
In today's rapidly changing tech environment, being recognized by an organization as prestigious as Gartner® calls for a celebration. Read this inspiring blog about how Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. The report showed that Microsoft had gone furthest in Completeness of Vision.
Copilot in Dynamics 365 Customer Service
Discover how you can use the power of generative AI to transform agent experiences with Microsoft Copilot Dynamics 365 Customer Service. View this quick-hitting infographic for an at-a-glance of the impact AI is having on the success of customer service teams and the Copilot in Customer Service capabilities behind it. From finding answers to writing emails to generating actionable analytics for decision-making, Microsoft Copilot Dynamics 365 Customer Service is improving the performance of customer service teams in game-changing ways. Contact us to discuss how ERP Consulting, LLC can help put the power of generative AI to work for your customer service team.
Monday, July 7, 2025
Canopius enables data & AI innovation by building a strong foundation with Azure
What happens when a worldwide leader in insurance finds that its technology infrastructure is slowing down and preventing future innovation? Find out in this perceptive customer story about how Canopius migrated from dual data centers to the more agile, cost-effective environment of Microsoft Azure.
Forrester TEI study shows 315% ROI when modernizing customer service with Microsoft Dynamics 365 Customer Service
Week 1's focus is on "Leveling Up Customer Service with Microsoft Dynamics 365." Microsoft's latest blog post reveals an impressive 315% ROI for businesses that modernize their customer service using Dynamics 365 Customer Service. This comprehensive Forrester TEI study highlights the tangible benefits of upgrading service operations, including improved efficiency and customer satisfaction.
This blog post contains valuable insights that will help you understand the specific financial impacts of implementing Dynamics 365 Customer Service. It's truly an invaluable resource for organizations like yours that are looking to achieve substantial returns on investment through a transformed customer service strategy. is ready to help you explore these benefits and integrate this powerful solution into your business operations. Check it out.
Read on and let us help you transform your service delivery.
Tuesday, July 1, 2025
What is Microsoft Copilot for Azure
Gain new insights, discover more benefits of the cloud, and orchestrate across both cloud and edge with the new Microsoft Copilot for Azure. Read this informational blog outlining what this innovative solution can do for your organization and it includes a link to give you a free preview.
Monday, May 19, 2025
Siemens Teamcenter and Microsoft Azure solve the tough challenges with a modern PLM
Deployed on Azure, Siemens offers customers full visibility up and down the product lifecycle from planning to manufacturing to purchasing. Read their story for an in-depth discussion of how Siemens Teamcenter and Microsoft Azure AI are giving customers an edge over the competition, and enabling new, better products to roll out around the world. Contact ERP Consulting, LLC to future proof your PLM with Microsoft AI technology.
Transform the way sellers work with Microsoft Sales Copilot
See how Microsoft Sales Copilot can help your sales team increase productivity and personalize customer interactions in whatever Microsoft application they use. Microsoft Sales Copilot works with Dynamics 365 Sales or in collaboration apps like Microsoft Outlook or Teams. Find out what Copilot can do for your sales in this video. 👇
Monday, May 12, 2025
What is machine learning?
Processing mathematical models of data to help a computer learn without direct instruction is how machine learning (ML) is defined. However, as you probably know already, there's so much more to ML. See this instructive website by Microsoft Azure explaining how ML works to solve problems, how it's used in modern industry and how ML learning algorithms are developed.
Tuesday, May 6, 2025
Microsoft named a Leader in 2023 Gartner Magic Quadrant for Strategic Cloud Platform Services
In today's rapidly changing tech environment, being recognized by an organization as prestigious as Gartner® calls for a celebration. Read this inspiring blog about how Microsoft was named a Leader in the 2023 Gartner® Magic Quadrant™ for Strategic Cloud Platform Services. The report showed that Microsoft had gone furthest in Completeness of Vision.
Monday, May 5, 2025
Top 5 reasons to migrate to Azure VMware Solution
There are a lot of good reasons to migrate your VMware workloads from your datacenter to Azure with Azure VMware Solution (AVS).
Get this infographic to see the top 5 reasons we think AVS is the optimal route to the cloud, and get in touch with ERP Consulting, LLC to see how we can help.
Monday, April 28, 2025
Build your own copilot with Azure AI Studio
Copilots are quickly becoming known as a unique AI category that gives businesses the opportunity to get products and services quickly to market. Watch this informative video about how your organization can build custom copilots using Azure AI Studio, the platform where you can confidently apply the latest state- of-the-art and open-source models.
Tuesday, March 4, 2025
Has your organization considered a low-code approach to building a chatbot to improve efficiency and streamline customer service ops? We'd love to hear about your experience! #NextGenAI
Has your organization considered a low-code approach to building a chatbot to improve efficiency and streamline customer service ops? We'd love to hear about your experience!
#NextGenAI
Monday, February 24, 2025
INSPIRE Environmental uses Azure AI to improve efficiency and streamline data analysis to meet the pace of offshore wind development
NSPIRE Environmental (INSPIRE), is a Venterra Group company dedicated to monitoring seafloor health. Labor-intensive data collection and analysis was impacting the quality of their data and jeopardizing their long-standing reputation for delivering timely and reliable results.
Read their story for details on how INSPIRE used Microsoft Azure AI solutions to analyze complex ocean data more quickly and efficiently, lower costs and reduce turnaround times for clients.
Contact ERP Consulting, LLC for more information on how Azure AI can streamline your transformation to the cloud.
Monday, February 17, 2025
AI in a Minute: Responsible AI
Every Generative AI conversation should be a responsible AI conversation. Hear what responsible AI is about and how to start walking the talk. This is how Az...
Monday, February 10, 2025
Alabama Appellate Courts System transforms and modernizes judicial operations with Azure.
"In the words of Blake T. Lunsford, Director of Information Technology at Alabama Appellate Courts System (AACS) their "technology infrastructure was functional but lagging behind modern standards...and faced limitations in terms of system integration, scalability, and security capabilities."
Microsoft empowered Lunsford's AACS IT team to modernize a new case management system while also upgrading to Windows 11 Enterprise and Microsoft 365 Government.
Great story. Check it out.
Ready to modernize your IT infrastructure? Let ERP Consulting, LLC help you get started.
Monday, February 3, 2025
Finance in the fast lane
With over MYR81 billion in assets under administration, Malaysia-based AHAM Capital serves a diverse client base that includes corporates, institutions, pension funds, and high net-worth individuals.
Read this customer story for details about how AHAM, with the help of Azure API Management boldly embraced digitization by shifting its operations to the Microsoft Azure cloud, transformed its total operation and digitized 75% of all transactions in just eight months.
Ready to make the move to MS Azure Cloud? MS Cloud techspert ERP Consulting, LLC can get you started.
Monday, January 27, 2025
Strike a Strategic Inventory Balance
Demand driven material requirements planning (DDMRP) is the next evolution in materials requirements planning. DDMRP is also the latest feature in Microsoft Dynamics 365 Supply Chain Management. Learn more about DDMRP and Microsoft Dynamics 365 in this Microsoft blog article.
Embracing AI Transformation
Read this blog post for a discussion of four areas of opportunity for organizations like yours to empower AI Transformation, and learn what strategies MS customers from Bayer to Walmart are doing to maximize business outcomes.
Contact ERP Consulting, LLC for assistance in driving your AI transformation in the Microsoft Azure Cloud.
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